Cisco® Troubleshooting Cisco® Wireless Enterprise Networks v1.0 (WITSHOOT)



In this course, you will learn how to troubleshoot Cisco wireless networks. In addition, you will learn about the guidelines for troubleshooting Wi-Fi architectures of Cisco wireless components. Hands-on labs are designed to reinforce concepts such as troubleshooting Cisco AireOS Release 8.0, Cisco Prime Infrastructure Release 2.2, and Cisco Identity Services Engine (Cisco ISE) Release 1.3 features. Cisco CCNP Wireless certification addresses the need for designing, implementing, and operating Cisco Wireless networks and mobility infrastructures. CCNP Wireless certification emphasizes wireless networking principles and theory.

Audience Profile

WITSHOOT is targeted toward wireless network engineers with 3-5 years of experience in the networking or security fields

Prerequisite(s) Recommended

  • Cisco® Interconnecting Cisco® Networking Devices Part 1 v3.0 (ICND1)
  • Cisco® Implementing Cisco® Wireless Network Fundamentals v1.0 (WIFUND)

It is also recommended that learners considered for this training have a basic knowledge of the following:

  • Cisco Prime Infrastructure
  • Cisco Identity Services Engine
  • Metageek Channelizer Software
  • Voice Signaling Protocol
  • Basic QoS
  • Application Visibility and Control. LAN switching

Learning Objectives

Upon completing this course, you will be able to meet these objectives:

  • Identify common troubleshooting approaches
  • Identify and describe wireless infrastructure issues
  • Identify core wireless infrastructure issues
  • Identify wireless security issues

Course Outline

Course Outline

Module 1: Identify Common Troubleshooting Approaches
• Network Troubleshooting Methodology
• Network Troubleshooting Tools and Resources
Lab 1: Client Authentication Failure
Lab 2: Client Connection Failure
Lab 3: Client Unable to See the Employee WLAN
Lab 4: Poor Performance on 2.4 GHz

Module 2: Identify Wireless Infrastructure Issues
• Client Connectivity Issues
• Client Performance Issues
Lab 5: APs Are Not Joining the Controller (Example 1)
Lab 6: APs Are Not Joining the Controller (Example 2)
Lab 7: Client Roaming Is Not Handled Seamlessly
Lab 8: No Access to WLC1 from the Network (Example 1)

Module 3: Identify Core Wireless Infrastructure Issues
• AP-to-Controller Issues
• Wireless-Related Wired Infrastructure Issues
• Cisco FlexConnect
Lab 9: No Access to WLC2 from the Network (Example 2)
Lab 10: New 802.11ac APs Are Not at Maximum Performance
Lab 11: FlexConnect Local Switched WLAN Issue
Lab 12: FlexConnect APs Cannot Authenticate New Users

Module 4: Identify Wireless Security Issues
• Client Authentication Issues
• Guest Access Issues
• Issues with RF-Related Security Threats
Lab 13: APs Are Not Joining the Controller (Example 3)
Lab 14: Client Authentication Failure
Lab 15: Guest Web Authentication Failure
Lab 16: Additional Client Authentication Issues

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Instructions Method

Instructor Led