6428 Configuring and Troubleshooting Windows Server® 2008 Terminal Services


Course Description

 This course provides students with the knowledge and skills to configure, manage, monitor, and troubleshoot a Terminal Services (TS) environment. The course focuses on configuring of TS core functionality, licensing, Gateway, and Web Access.

Audience Profile

This course is intended for an individual whose primary role is a Technology Specialist in an enterprise environment. Also, individuals who are assuming a new role requiring skills to manage connections served by a terminal server session over the intranet, extranet, and Internet would be interested in this course.

Prerequisite(s) Recommended

 Before attending this course, students must have:
• Course 6420 Fundamentals of Windows Server 2008 Network Infrastructure and Application Platform.
• Course 6421 Configuring and Troubleshooting a Windows Server 2008 Network Infrastructure.

Learning Objectives

After completing this course, students will be able to:

  • Install and configure the TS role.
  • Configure TS settings.
  • Identify the appropriate licensing scope and configure forest, domain, and workgroup licensing.
  • Identify when to use the per-user and per-device licensing modes.
  • Install the TS Licensing Role.
  • Configure TS licensing for per-user and device licenses.
  • Manage the licensing lifecycle.
  • Configure TS connection properties using TS console and Group Policy.
  • Troubleshoot TS connection properties for a single user and multiple users.
  • Identify the considerations for the types of applications that can be installed in a TS environment.
  • Install applications on TS.
  • Configure TS Web Access to make TS RemoteApp programs available through a Web site.
  • Configure TS Easy Print.
  • Install and configure TS Web Access role service.
  • Configure a TS session broker for a load-balanced TS farm.
  • Configure TS Gateway properties
  • Monitor active connections using TS Gateway console.
  • Troubleshoot a TS Gateway connectivity issue.
  • Manage TS connections to ensure availability of the TS.
  • Resolve client connectivity issues by verifying end-user configuration using Remote Desktop Connection (RDC).
  • Monitor TS connections to determine when to force client disconnect.
  • Identify monitoring methods for TS services role.
  • Configure resource allocation policies using WSRM based on the environment.
  • Monitor WSRM performance using the WSRM Monitoring TS tool.

Course Outline

Course Outline

1 – Configuring Terminal Services Core Functionality

  • Configuring TS Role
  • Configuring TS Settings

2 – Configuring and Managing Terminal Services Licensing

  • Configuring TS Licensing
  • Managing TS Licenses

3 – Configuring and Troubleshooting Terminal Services Connections

  • Configuring TS Connection Properties
  • Configuring TS Properties Using Group Policy
  • Troubleshooting TS

4 – Configuring Terminal Services Resources

  • Installing Applications
  • Configuring Remote Applications
  • Configuring Printers

5 – Configuring Terminal Services Web Access

  • Installing the TS Web Access Role Service

6 – Configuring Session Broker

  • Configuring a TS Session Broker for a Load-Balanced Farm

7 – Configuring and Troubleshooting Terminal Services Gateway

  • Configuring TS Gateway
  • Troubleshooting TS Gateway Connectivity Issues

8 – Managing and Monitoring Terminal Services

  • Managing Current TS Connections
  • Monitoring TS Connections
  • Configuring WSRM for TS


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Instructions Method

Instructor Led